Bee & Dee

Return Policy

Your satisfaction is our priority.

Our Promise

"At Bee & Dee, we want you to be completely happy with your purchase. If you are not satisfied for any reason, we are here to help with our premium exchange policy."

Conditions for Return

  • Initiate within 7 days of receipt
  • Original, unused condition with all tags
  • Valid proof of purchase required
  • Sale items are final

How to Initiate

To initiate a return, please contact our concierge team at wambuilenny@gmail.com with your order details.

Refunds

Once inspected, approved refunds are processed back to your original payment method within 3-5 business days.

Official Bee & Dee Premium Policy. Last Updated: 2026

Our Physical Home

Visit Our Shop

Experience the quality of our premium footwear in person at our Nairobi shop.

Shop Location

Kenneth Matiba Road and River Road junction, Nairobi

Shop Number

Shop 212

Floor

Second Floor

Contact / WhatsApp

+254 106 587 150

Message Shop Concierge